Privacy policy
Please note that in certain cases we may run a credit check on customers; this will be kept completely confidential. Alternatively if you register for some of our services we will collect information about you to provide such services. You have a right of access to all information we hold about you. If you wish to see this or to receive further information about our privacy policy, please visit our website at www.frenchbloom.com or write to: French Bloom UK Ltd, 51 Marloes Road, London, W8 6LA.
VERIFICATION CHECKS
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information supplied by you during the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency, which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
All information revealed through such checks shall be used by us in accordance with our Privacy policy although we may refer any information which appears to be fraudulent or unlawful to relevant third parties such as police or other enforcement authorities, banks, credit card companies as may be appropriate.
SOCIAL MEDIA OFFERS
French Bloom UK Ltd may offer other services, exclusive offers, discounts, promotions etc. via social media platforms (Facebook, Instagram, Snapchat etc.), hereafter referred to as ‘Exclusive Offer’. Such matters shall be subject to the below terms and conditions relating to such matters in addition to the standard French Bloom UK Ltd terms and conditions.
The offers listed are available while stocks last, and can only be availed through our social media pages. French Bloom UK Ltd reserves the right to withdraw the offer at any time. The offer is limited to one offer per person.
It is against the law to sell or supply alcohol to anyone under 18 years of age in the UK. By placing an order you confirm that you are at least 18 years old. We ask that you don’t share our social media posts with anyone who is under the legal drinking age in their country or whose country prohibits the consumption of alcohol.
To obtain more information please subscribe on our website here or send a private message to ordersupport.uk@french-bloom.com with an email address and contact number. We will not share your email with any other companies.
Calls may be recorded.
OTHER SERVICES, EXCLUSIVE OFFERS ETC.
From time to time French Bloom UK Ltd may offer other services, special offers, discounts, promotions etc. together with services not specifically referred to in these terms and conditions. Such matters shall be subject, in addition to these terms and conditions, to specific terms and conditions relating to such matters. By taking the service or special offers, discounts, promotions you agree to be bound by such additional terms and conditions.
APPLICABLE LAW
These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within England.
Nothing in these terms and conditions limits or excludes your statutory rights as a consumer. These terms and conditions are subject to amendment – please refer to our website at www.frenchbloom.com for the latest version.